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Privacy Policy

Last updated: January 29, 2026

1. Information We Collect

AncestorIQ, LLC ("we", "our", or "us") collects the following types of information:

Account Information

  • Email address
  • Name
  • Password (encrypted)

Family Tree Data

  • Names of family members
  • Dates (birth, death, marriage)
  • Locations and places
  • Family relationships
  • Biographical information

Uploaded Files

  • GEDCOM files (genealogy data format)
  • Photos and images
  • Documents and records

Usage Data

  • Browser type and version
  • Pages visited and features used
  • Time and date of visits
  • Device information

2. How We Use Your Information

  • To provide and maintain our family tree service
  • To process and display your genealogy data
  • To enable AI-powered family tree features
  • To communicate with you about your account
  • To improve our services

3. Data Storage and Security

Your data is stored securely on Amazon Web Services (AWS) infrastructure in the United States. We implement industry-standard security measures including:

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest
  • Secure password hashing
  • Regular security audits

4. Data Sharing

We do not sell your personal information. Your family tree data is private by default. We may share data only:

  • With your explicit consent
  • To comply with legal obligations
  • With service providers who assist our operations (under strict confidentiality agreements)

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Export your family tree data
  • Opt out of marketing communications

6. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies.

7. Contact Us

For privacy-related inquiries, contact us at:

AncestorIQ, LLC
4300 Biscayne Blvd. Suite 203
Miami, Florida 33137
Phone: +1 (313) 283-8205