Last updated: January 29, 2026
1. Information We Collect
AncestorIQ, LLC ("we", "our", or "us") collects the following types of information:
Account Information
- Email address
- Name
- Password (encrypted)
Family Tree Data
- Names of family members
- Dates (birth, death, marriage)
- Locations and places
- Family relationships
- Biographical information
Uploaded Files
- GEDCOM files (genealogy data format)
- Photos and images
- Documents and records
Usage Data
- Browser type and version
- Pages visited and features used
- Time and date of visits
- Device information
2. How We Use Your Information
- To provide and maintain our family tree service
- To process and display your genealogy data
- To enable AI-powered family tree features
- To communicate with you about your account
- To improve our services
3. Data Storage and Security
Your data is stored securely on Amazon Web Services (AWS) infrastructure in the United States. We implement industry-standard security measures including:
- Encryption in transit (HTTPS/TLS)
- Encryption at rest
- Secure password hashing
- Regular security audits
4. Data Sharing
We do not sell your personal information. Your family tree data is private by default. We may share data only:
- With your explicit consent
- To comply with legal obligations
- With service providers who assist our operations (under strict confidentiality agreements)
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your family tree data
- Opt out of marketing communications
6. Cookies
We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies.
7. Contact Us
For privacy-related inquiries, contact us at:
AncestorIQ, LLC
4300 Biscayne Blvd. Suite 203
Miami, Florida 33137
Phone: +1 (313) 283-8205